Billing
Users will be billed the maximum of either time reserved or actual time on the instrument. For example, if the user were to book four hours and actual instrumentation time is one hour, the user will be billed for four hours. If the user books four hours and uses five, he or she will be billed for five hours.
Purchase Order Instructions as of 3/10/2021
Vendor (note below for Partners, Harvard, Children's, Tufts, etc.)
Dana-Farber Cancer Institute
General Accounting, BP-430
450 Brookline Avenue
Boston, MA 02215-5450
Only one PO per project is permitted.
If you are using a PO from an institution other than one under which you signed in, you must stop and contact DFCI Billing
Users will be billed the maximum of either time reserved or actual time on the instrument. For example, if the user were to book four hours and actual instrumentation time is one hour, the user will be billed for four hours. If the user books four hours and uses five, he or she will be billed for five hours.
Purchase Order Instructions as of 3/10/2021
Vendor (note below for Partners, Harvard, Children's, Tufts, etc.)
Dana-Farber Cancer Institute
General Accounting, BP-430
450 Brookline Avenue
Boston, MA 02215-5450
- Beth Israel Deaconess Medical Center - supplier 54532
- Boston Children's Hospital - use vendor 0000001886; chose address 69
- Cincinnati Children's Hospital - use supplier 0000000963
- Harvard (includes HMS, Dental, Wyss, HSPH, Harvard U - main campus) - chose vendor site: 01_PRIMARY
- Partners Healthcare (now known as Mass General/Brigham) (includes MGH, BWH, McLean, Spaulding, etc) - chose vendor 0000008573
- Tufts University - chose supplier 0000000655
Only one PO per project is permitted.
If you are using a PO from an institution other than one under which you signed in, you must stop and contact DFCI Billing
Core Access to External Researchers
We are happy announce that external researchers may now access the CyTOF Core in Mayer 309. Please follow the external researcher workflow below:
1. Note that you will need a new Purchase Order on file with the core prior to scheduling.
2. On the day of the visit, the external researcher (excluding BWH and BCH) must complete and bring a completed Contractor/Vendor Screen Tool Form to the Smith Lobby, located at 1 Jimmy Fund Way for screening during business hours (5:30 am – 7:00 pm).
3. All researchers are required to wear masks at all times while onsite, regardless of vaccination status.
1. Note that you will need a new Purchase Order on file with the core prior to scheduling.
2. On the day of the visit, the external researcher (excluding BWH and BCH) must complete and bring a completed Contractor/Vendor Screen Tool Form to the Smith Lobby, located at 1 Jimmy Fund Way for screening during business hours (5:30 am – 7:00 pm).
3. All researchers are required to wear masks at all times while onsite, regardless of vaccination status.
Cancellations and Modifications
If reservations are not cancelled within these times frames, you will be charged the full cost of your reservation unless another lab reserves that time.
Reservation modifications will follow the cancellation hourly timeline.
If reservations are not cancelled within these times frames, you will be charged the full cost of your reservation unless another lab reserves that time.
- Reservations 4 hours or less (per day) must be cancelled or modified 24 hours (1 business day) prior to the scheduled time.
- Reservations lasting 4-7 hours (per day) must be cancelled or modified 48 hours (2 business days) prior to the scheduled time.
- Reservations lasting 7-14 hours (per day) must be cancelled or modified 72 hours (3 business days) prior to the scheduled time.
- If you have both machines reserved all day for multiple days in the same week, reservations must be cancelled or modified 5 business days prior to the first reservation.
Reservation modifications will follow the cancellation hourly timeline.
Late Arrivals
- Contact the core if you are going to be more than 15 minutes late. If we have not been contacted 20 minutes after the start of your reservation we reserve the right to cancel your appointment and charge for the reserved time.
- Late arrivals interfere with subsequently scheduled activity. Users are billed from the start of the time reserved to the actual finish time, providing there are no reservations following the scheduled time.
- The next scheduled user after a late arrival has the right to start at the scheduled start time. Late users should make provisions to complete their experiment at a later available time.
Sample Quality
- If a sample clogs the instruments more than once, the core will work to run the sample by re-filtering and/or diluting the sample to be able to run the sample without clogging.
- The core will re-filter/dilute the sample in question a MAXIMUM of 3 TIMES.
- If, after three attempts to run the sample, it is still clogging, the core will contact the user to suggest washing or re-filtering the sample on their time.
- All samples not able to be run, will be stored in the CyTOF core fridge for a maximum of 24 hours, after which they will be discarded, unless a different, mutually agreed upon arrangement is reached with the user.
- The core reserves the right to determine whether or not a sample is able to be run.
Inclement Weather and Massachusetts State of Emergency
In the case of inclement weather, contact the facility management via e-mail prior to setting up experiments.
If DFCI is closed for inclement weather or state of emergency, the core will be closed. DFCI Inclement Weather Hotline: 617-632-DFCI (3324).
Holidays
The core will be closed for all official DFCI Holidays. Please check the iLab calendar for any additional holiday closures
In the case of inclement weather, contact the facility management via e-mail prior to setting up experiments.
If DFCI is closed for inclement weather or state of emergency, the core will be closed. DFCI Inclement Weather Hotline: 617-632-DFCI (3324).
Holidays
The core will be closed for all official DFCI Holidays. Please check the iLab calendar for any additional holiday closures
Data Storage
The core facility is not be responsible for storing data files.
The core facility is not be responsible for storing data files.
- All data will be removed from the instrument computers on the 1st of every month.
- All IMD files will be deleted from instrument computers 48 hours after the data is emailed via Partner's Secure File Share, unless we hear from you.
- Data will be shared via Partner's Secure File Share. The link to download your data is valid for 10 days.